Welcome to Ride the Wave. These Terms and Conditions (“Terms”) govern your access to and use of our website, ridethewavewales.co.uk, operated by Ride the Wave (“we,” “us,” or “our”).

By using this website, you agree to be bound by these Terms. If you do not accept these Terms, please do not use our website.

1. Use of Our Website

• You may browse and purchase products from our website without registering for an account.
• You agree to use our site lawfully and in a way that does not infringe the rights of others or restrict their use.

2. Products and Orders

• All products displayed are subject to availability.
• We reserve the right to modify or discontinue products at any time without notice.
• Once you place an order, you will receive a confirmation email. This email confirms we have received your order, not that a contract exists.

3. Prices and Payment

• All prices are listed in GBP (£) and include VAT (where applicable).
• We accept payments via Visa, Mastercard, PayPal.
• By submitting payment details, you confirm that you are authorised to use the chosen payment method.

4. Delivery

• We ship within the United Kingdom.
• Delivery times and costs are outlined during the checkout process and may vary based on your location.
• We are not liable for delays outside our control.

5. Returns and Refunds

• If you are not satisfied with your purchase, you may return items within 14 days of delivery in accordance with the UK Consumer Contracts Regulations.
• Returned items must be unused, in original packaging, and in resalable condition.
• Refunds will be issued to the original payment method once the return is processed.
• Return postage is the responsibility of the customer unless the item is faulty or incorrect.

6. Privacy and Data Protection

• We collect and process your personal information (such as name, email address, postal address, and payment information) to fulfil your order and improve your experience.
• Your data is handled in accordance with our [Privacy Policy].
• We do not sell or share your personal data with third parties for marketing purposes.

7. Intellectual Property

• All content on our site, including images, product designs, logos, and text, is owned by or licensed to Ride the Wave.
• You may not reproduce, copy, sell, or exploit any portion of the site or its content without express written permission.

8. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages related to your use of our site or products.
• Nothing in these Terms excludes our liability for death or personal injury caused by our negligence, or any other liability that cannot be excluded or limited under UK law.

9. Governing Law

• These Terms are governed by the laws of England and Wales.
• Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

• We reserve the right to update these Terms at any time. Any changes will be posted on this page with the effective date.
• Continued use of our website after changes means you accept the updated Terms.

11. Contact Us

If you have any questions about these Terms, please contact us at:

Address: 58A HOPE STREET, WREXHAM, LL11 1BE